Customer reviews of MAB AUTOS

By Clark Sidaway on 01 August 2021 | Verified purchase

Nice people do what they say on the tin

By Jane Stocker on 29 July 2021 | Verified purchase

Our son needed his first car for work and I found one at mab autos. They were very helpful, responsive and informative before a test drive. The car was as described, good condition and a long mot, and the price was good. We are really pleased.

By Anonymous on 21 July 2021 | Verified purchase

Good nice

By JOSE MARIA LOPEZ MARZEL on 19 July 2021 | Verified purchase

Good car and excellent service. They explained everything I needed and I was able to do a test drive. I think I would recommend this Dealer

By Omar Ali on 19 July 2021 | Verified purchase

What a great dealer, refreshing to deal with genuine people who don’t give you sales nonsense and are helpful.

By Anonymous on 18 July 2021 | Verified purchase

Really sorry to give a bad review but they refused to let me use my warranty as they claimed it was an issue that I got money off for. Tried to make me pay the remaining price in order to use it. Please bare in mind the vehicle had lots of issues (some of which they lied about) and was probably being sold for above its market value. The gentleman who dealt with me was also very rude and defensive, to myself and others. On the plus side, their mechanics are nice, and quite helpful.

Reply from MAB AUTOS on 02/08/21

Dear Customer, We are glad that your complaint is dealt promptly by our staff and you are happy with the service we gave you, we wish you good luck for the future and hopefully see you soon for another purchase.

By Anonymous on 14 July 2021 | Verified purchase

We love to give a perfect 5 stars, and almost everything we asked for has been either fixed or addressed, it is just that we missed checking one little thing at the end and now it is giving us minor grief & a small headache. To be fair, not everything can be perfect, the buyer themselves have to ensure to create a checklist against what you are buying to meet your own expectation. The seller's objective is to sell regardless condition of the car. I would recommend MAB Auto, and it is the buyer's responsibility to be persistent in getting things fixed before the final sales and test drive, plus all the legal doc and a valid car checking, etc. However, the buyer cannot rely on the seller 100% to give you everything you want and need from the car that you are buying, just remember that. I think MAB Auto can do better to achieve 100% customer satisfaction for the after-sales of the car service. It might give customers more confidence in buying from them again or to recommend it to others. Their car's prices are average, not the most expensive but not the cheapest either and again the customers have to know what they are looking for and not just blindly to buy a car and expect everything to be perfect, especially on a Used / 2nd hand car.

Reply from MAB AUTOS on 15/07/21

Appriciated! We are glad to hear you liked the car and apologies that your cigarette lighter stopped working the next day. We make sure every single car we sell has all the things checked and in working order but unfortunately sometimes little tings like these happens all of a sudden without any prior indication. please call our office, one of our qualified staff will guide you on how to check the Fuse.

By DARREN USHER on 07 July 2021 | Verified purchase

Very polite, good customer service and they make a good cuppa while they help you out.

Reply from MAB AUTOS on 15/07/21

Appriciated! glad to read you liked our service,enjoy your car.

By Amite Doshi on 07 July 2021 | Verified purchase

Lot of choices of cars and very easy to use the website. I have always used auto trader to buy used cars.

Reply from MAB AUTOS on 15/07/21

Glad to hear you like our service, Appriciated! :)

By Dei Yana J on 28 June 2021 | Verified purchase

I went to MAB Auto with my family after finding them online. They had great customer service and good choice of cars. Got my first used car from here after having a horrible experience with a previous dealer. Car came in good clean, condition and they do the MOT for you.Adel helped us alot, he was also very patient. I would highly recommend.